looking for customer

Posted 7 months ago — Viewed 383 times
Name
Mary Elvis
City
Brampton

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As a Customer Support Agent, you will be responsible for answering all inbound customer support inquiries. The overall goal of each experience is to effectively diagnose customer needs to ensure all are addressed.

Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking individuals who have outstanding customer service skills and are eager to put a smile into every interaction.

In this position, you will:

Deliver extraordinary customer service and build positive rapport on every interaction

Manage your time effectively and respond to incoming calls in a timely manner

Accurately document call details and customer interactions

Take ownership of customer issues and follow them through to resolution

Maintain organized records of service actions and outcomes

Prioritize workflow based on task urgency and importance

Support additional tasks as assigned

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