Protective Services, Edmonton, Alberta
GARDAWORLD is seeking an experienced manager to fill a senior role as an Account Manager in our Protective Services Branch in Edmonton, Alberta.
The right candidate will excel in a dynamic and fast paced environment. Utilize your experience and skills in customer service to enhance and retain a high profile portfolio of accounts through interactive solutions.
For the motivated and qualified candidate, this position will provide a superior salary, a full benefit plan and bonus/incentive structure. It will offer flexible work hours, on the job training and state of the art CRM tools for you to get the job done plus a network of support staff to help you achieve your goals. You are not alone when you join the GARDAWORLD team
Responsibilities include: Managing the client relationship to ensure high levels of customer satisfaction as well as ensuring services are performed to specifications. Establish and nurture an ongoing productive relationship with the client representative, ensuring that lines of communication are open and maintained. Acquire an understanding of the clients business and operating processes in order to identify and recognize the client's security requirements and offer cost effective solutions to those needs. Maintain a relationship with the GARDAWORLD employees at the client's site ensuring their performance is at a high level.
The Account Manager must demonstrate professionalism in the management of clients; be an effective communicator; be knowledgeable of security/risk management concepts and application processes, and display a high level of professional and ethical conduct in all interactions with the client, other potential customers and employees.
Acceptable candidates should have: 2:3 years' experience in a customer service management role (preferably in the security industry), superior written and verbal communications skills, be an independent worker and have strong leadership ability. The right candidate has to be eager to be a game changer and have a willingness to be a part of the solution
GARDAWORLD is one of the World's top security companies; providing Protection Services, securing people and assets in over 140 cities across Canada for Canada's largest retail, industrial and commercial companies and we are the largest Security Services provider in Edmonton. Exciting growth opportunities await the right applicant.
To be a part of the Edmonton team, submit your resume to Sid Sidhu at or on:line at gardaglobal/careers. No phone calls please.
We thank all candidates for their interest; however we will communicate only with the selected candidates.
We are an equal opportunity employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, ual orientation, national origin, age, marital or veteran status, handicap disability or any other protected status