At Rogers, we recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these e shared values guide and define our work:
:Simplify and innovate
:Take ownership of the what and the how
:Equip people to succeed
:Execute with discipline and pride
:Talk straight, build trust, and over deliver
Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal :serve our customers better.
Rogers is seeking a Senior IT Asset yst to carry out the day:to:day operational activities to maintain the Asset and Configuration Management databases including overseeing our managed service team and participating in project initiatives as required. Reporting to the Manager of CMBD and Asset Services at the Rogers Park Brampton Campus this individual will ensure the overall data integrity of the databases by helping to bring the systems up:to maturity through various project initiatives and process augmentation.
:The IT Asset yst will be responsible for the daily and long:term strategic management of software and technology:related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts. The individual will assists in forming procurement strategies to optimize technology spend across the organization.
:Will work with Infra 3.0 transition, transformation and migration teams to keep data sources current.
:Will help identify and close gaps in current ITAM (Information Technology Asset Management)processes as we transition and transform our infrastructure.
:Will also develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles.
:Will be responsible for ensuring that the ITAM/CMDB (Configuration Management Database)databases are maintained via day:to:day operations as well as work on continuous improvements and transition. The role will also ensure business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.
:Will work as a key interface between users and procurement for IT HW/SW assets. Therefore require deep business knowledge across business areas and a technical appreciation across a range of technologies, therefore successful candidates will have excellent written and communication skills, project management and people management skills.
Experience and Education:
:A minimum of 5 year of working experience and/or equivalent working knowledge of ITAM processes and procedures
:A minimum of 3 years of Experience working with Configuration Management Databases
:Prior experience working with Service Now Discovery Tool and CMDB Asset Module
:Project Management experience and/or PMP certification would be an Asset
:Good overall understanding of infrastructure Configuration Items/Assets and how they are related.
:Prior experience in Data Center Asset Management
:Demonstrated experience with a variety of ITSMand Discovery technologies.
:Proficient in ITIL service management processes, with practical knowledge and experience with ITIL based Asset/CMDB Management processes and tools.
:Strong process management and control skills, using all resources efficiently and effectively
:A good understanding of project delivery lifecycles and project management practices
:Training or certification in Service Now with specific training on the Asset/Configuration Management Database module is a plus.
:Effective time management skills with ability to handle concurrent tasks with appropriate priority.
:Ability to influence and negotiate
:Degree/Diploma or equivalent experience.
:Good working knowledge of Rogers core infrastructure including servers, databases, middleware and storage.
:Familiar with Converged Infrastructure, IBM St