Job Type:Temporary ContractPrimary Location:Ottawa, Ontario, Canada
All Available Locations:Ottawa
External Posting Description
Our National Capital Region (NCR) is looking for a technology yst to provide first and second-level support to our diverse base of professionals in the Ottawa area.
The successful candidate will be expected to work primarily withinthe downtown Ottawa office, and occasionally in the Hawkesbury, Kanata and Gatineau locations. As a member of the Support Services team within Deloitte’sInformation Technology Services organization, the successful candidate will report into the IT Manager for the NCR region. ITS personnel are also members of the larger Deloitte Management Services organization that delivers internal services to the firm’s practitioners and staff.
The in bentwill possess strong and written communication, technical and problem resolution skills. The in bent will be responsible for providing hardware, software and basic network support, do enting issues and resolutions, followingincident management processes, maintaining inventory and completing other dutiesas assigned. The position will also require the candidate to answer calls and remotely service our clients within our internal service desk team. Positive, resilient, resourceful and dedicated to delivering high quality service, thesuccessful candidate will act as a primary point of escalation for all technology-related issues in the supported practice offices. The in bent will demonstrate strong collaboration skills in working with fellow technicians and with the Information Technology Services support teams who oversee centralized service provisions.
Please note this is a 7 month contract role
External Posting Qualifications
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Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodationwill be addressed confidentially.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will becontacted.
Click here for more info: http://careers.deloitte.com/jobs/eng-global/details/j/19424-en_US/it-support- yst