At Rogers, we recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these e shared values guide and define our work:
:Simplify and innovate
:Take ownership of the what and the how
:Equip people to succeed
:Execute with discipline and pride
:Talk straight, build trust, and over deliver
Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal :serve our customers better.
Rogers is seeking a Senior Business Systems yst to work on project definition, do entation and delivery for the Rogers and Fido brand front end delivery teams. Reporting to the Senior Manager of Engagement at your choice of our downtown Toronto campus (OMP) or the Rogers Park Brampton Campus, the successful candidate will add significant value to the delivery of effective IT solutions for high profile Rogers initiatives that enhance both consumer and business customer experience.
This position involves the following primary responsibilities:
:Do ent internal business user and functional specification requirements using interviews, do ent ysis, workshops, surveys, and task and workflow ysis in moderate to highly complex environments.
:Prepare do entation on expected benefits, use cases, current/proposed process, workflows, data flows, process re:engineering studies, functional specifications, risk integration, end:user adoption plans/ guides and organization structures.
:Interact with the users of the functional applications to understand their needs and to anticipate ways in which technological solutions can enhance the business processes.
:Collaborate with Product Owners, Design teams and Solution Managers to achieve a holistic solution
:Provide excellent cross:organizational communications and subject matter expertise.
:Review the technical design, development and implementation plan and vendor statement of work for assigned projects.
:Represent project stakeholders throughout project delivery.
:Preparation of system do entation including T:shirt sizing, Requirements Matrix, PS1, PS2, Solution Design Specifications and testing guidelines following the IT System Development Life Cycle (SDLC).
:Conduct project review sessions, obtain sign offs, and coordinate acceptance tests to ensure timely delivery of requirements.
:Interact with Systems yst/Programmers to ensure that questions and discrepancies about specifications are resolved during the solution development process.
:Conduct Gap ysis.
:Provide implementation support and assist with post implementation support
Qualifications, Skills and Attributes:
:Undergraduate degree in Business, Computer Science or equivalent.
:5 : 8 years experience as a Business Systems yst preferably with knowledge of Telecommunications products.
:3 to 5 years experience using Rogers systems preferred and/or an asset
:Experience with a variety of Project Management, Business Process Management and Software Development Lifecycle methodologies (Waterfall and Agile).
:Demonstrated success working with internal and external business teams to understand and gather requirements and working with project teams to meet expectations.
:Ability to quickly grasp new ideas and solutions, and communicate effectively with colleagues (business and technical staff) and end users.
:Excellent decision:making, verbal and written communication skills; interpersonal and organizational skills.
:Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization.
:Experience working with external vendors.
:Willing to travel within the GTA to meet with business partners.
:Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; ytical thinking.
:Role:Specific Competencies: Business ysis; innovative design skills,