the evolution of mobility
At Bombardier Aerospace, our employees work together to evolve mobility worldwide : one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.
As part of our objective to ensure long:term growth and profitability, we are taking important steps to lead and strengthen the aftermarket activities in Procurement. As a Manager of the BBA Procurement Customer Services team, you will be responsible for a multi:functional team within Procurement.
In your role as Manager, Procurement Customer Services, you will manage a team of Specialists and Agents:
: Set the objectives for the team based on aftermarket strategy aligned between Procurement Commodities and Bombardier Customer Services.
: Prioritize resource allocation and team support towards achievement of annual objectives.
: Coach and develop team members.
: Conduct performance evaluations and personal development plans with team members.
: Work closely with the Procurement and Customer Services leadership teams.
: Create networks externally and internally, such as Maintenance Engineering, Parts Services, In:Service Supplier Management, Procurement Commodities, Legal Services, Program Management etc to ensure alignment and support for the team.
: Develop a strategy and road:map of cross:functional initiatives for the aftermarket by aligning priorities between key internal stakeholders such as Procurement and Bombardier Customer Services.
Strategy development for the Aftermarket:
: Lead the definition of a strategic sourcing process for the aftermarket and secure buy:in from key internal stakeholders.
: Lead the development of after:market category profiling for Business Aircraft.
: Develop a team to lead an end:to:end contract process for aftermarket products and services: RFI/RFP, contract negotiations, SLAs.
: Oversee the approach and negotiation strategy to drive contractual compliance that would include the preparation of business cases and harmonized mandates.
: Oversee the development of alternate sources of supply and establish strategic alliances (e.g. Parts Manufacturer Approval (PMA), etc.).
: Collaborate with the Commodity Procurement, Sites and/or Business Units to determine the optimal aftermarket solution.
: Review aftermarket category spend and develop cost reduction strategies.
: Align aftermarket cost reduction strategies with corporate level cost reduction goals.
: Provide guidance and support Commodities and/or Business Units in the application of contractual remedies and/or the resolution of contractual compliance issues.
: Ensure the achievement of results to balanced scorecard objectives, team's master plans and detailed plans.
: Support the team in complex aftermarket contracts negotiations and escalate as appropriate.
As our ideal candidate,
: You have a Masters degree in Commerce, Business administration, Engineering or equivalent and ten (10) to fifteen (15) years of relevant experience.
: You are recognized for your leadership and innovation and have a proven track record in coordinating and managing a team.
: You have extensive experience in strategic sourcing / category management and budgeting.
: You have extensive aerospace contract drafting and negotiation experience; Experience in negotiating services contracts a strong asset.
: You have experience in deploying and managing multi:functional cost reduction programs.
: You have experience in the aerospace industry in Customer Services and Aftermarket and/or manufacturing environment and/or programs management in a commercial role; Experience in the Business Aviation aftermarket industry is a definite asset.
: You have proven experience in complex project management and excellent negotiation skills