Primary Location:Vancouver, British Columbia, Canada
All Available Locations:Vancouver
External Posting Description
Position Overview: Deloitte seeks an experienced Account Specialist tosupport the business through the development, management and execution of strategic account activities.
The objective of the position is to support our large and strategic client accounts. The Account Specialist is an integral member of the account team(s), working with the Lead Client Service Partners (LCSP), to drive healthy team and Industry life as it relates to the named client accounts. The Account Specialist will assist in developing relationships with senior executives with the intent of building the firm’s top line revenue across all services.
The competency of sales support and account management is led by our Marketing and Sales Support team. The in bent will follow theDeloitte account management and sales process and will report into the Account Support function of the firm.
•Work with account team to achieve full compliance with all the performance measures set out in the account plan which includes the specifically defined performance measures in the categories of:
•Support account team meetings and client feedback process;
•Maintain and evaluate ongoing reportingincluding opportunity management (via firm standard CRM tool), net service revenues, budgeting and status of key relationships to enhance account team performance;
•Perform client and market research to support the creation of sales specific collateral for client meetings;
•Leverage firm marketingactivities for key relationship development;
•Coordinate targeted relationships building opportunities to support the client service team in developing relationships with key executives;
•Support the development and execution of client strategies for our key target accounts;
•Coordinate and execute targeted account level marketing and events plan for key relationships;
•Identify industry trends, client needs and link our capabilities and marketing programs and Point of views (POVs).
Adhere to firm's policies in the areas of:
4. Intellectual property
External Posting Qualifications
The successful candidate will have the following:
•Minimum 3 years of account support experience (preferably in professional services)
•Proven track record in support of services to complex organizations;
•Large account and large contract sales supportexperience;
•Self-starter, autonomous and proactive;
•Project Management skills;
•Excellent interpersonal and client service skills, with ability to develop internalcontacts;
•Strong communication skills, both verbal and written;
•Strong skill in Microsoft Suite of tools (Word, PowerPoint and Excel);
•A minimum of a Bachelor’s Degree in Marketing, Business, or other related discipline.
Join Deloitteand bring back that loving feeling. And love the company you keep.
At Deloitte we are redefining what it means to be a professional services firm. We know that business as usual just won’t cut it. Our culture is built on the collaboration, flexibility and innovation needed to perform at the highest levels and exceed expectations.
We offer a truly differentiated Talent Experience that empowers our people with unlimited opportunities to do meaningful work and to grow, learn, and lead at every point in their career. With the power of our global network and reach, you’ll always be part of theDeloitte community. Once Deloitte always Deloitte.
Lead yourself. Lead a team. Lead the firm. It’s all possible at Deloitte.
Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial humanrights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
Click here for more info: http://careers.deloitte.com/jobs/eng-global/details/j/19141-en_US/account-specialist